Introduction
This Privacy Policy explains how the PetVitals iOS app and its home screen widgets ("PetVitals", "we", "us") handle information. PetVitals helps you track your pets' health: profiles, medications and treatments, vaccines, vet visits, weight, temperature, food and water intake, and reminders.
By using PetVitals you agree to this policy. If you do not agree, please do not use the app.
Information you enter
Everything you add in PetVitals is stored on your device in the app's local database. This includes:
- Pet profiles: name, species, breed, sex, birth date, microchip number and profile photo
- Health records: weight, temperature, food and water logs, symptoms and notes
- Medications, treatments and doses, vaccines, and vet visits with any attached photos
- Reminder schedules and your app preferences
We do not run servers that receive this data, and we cannot see, access or recover it. The PetVitals widgets read the same data through a private App Group on your device so they can show your selected pet.
iCloud Sync (PetVitals Pro, optional): If you turn on Sync with iCloud in Profile → Data & Storage, the same records are also stored in the private database of your own iCloud account through Apple's CloudKit, so they appear on your other devices signed in to that account. Apple stores and encrypts this data under the Apple Privacy Policy. It is never sent to us, and we cannot read it. You can turn sync off at any time.
If you have enabled iCloud Backup or back up your iPhone to a computer, iOS may include the app's data in that backup. Apple handles those backups under its own privacy policy.
Photos and sharing
- Photos: When you pick a photo for a pet or a vet visit, iOS gives PetVitals only the photos you select. The app doesn't need access to your whole photo library, and the photos you pick are saved inside the app on your device.
- PDF health reports: Reports are created on your device. They leave it only when you choose to share or save them through the iOS share sheet, and the destination you choose (for example Mail or Files) handles them from then on.
Notifications
Medication, vaccine, parasite, weight and smart reminders are local notifications that your iPhone schedules. We don't send push notifications, and no notification token is sent to us. When iCloud Sync is on, iOS uses silent notifications from Apple to keep your devices up to date. You can turn reminders off in PetVitals → Profile → Notifications, or turn off notifications for PetVitals in iOS Settings.
Diagnostics and analytics
To keep PetVitals stable and to understand which features are used, the app includes Google Firebase:
- Firebase Crashlytics collects crash reports: stack traces, device model, iOS version, app version, free memory and disk state at the time of the crash, and a random installation identifier.
- Firebase Analytics collects aggregated usage information: app opens, session length, screen views, which features are used (for example "a vaccine was added" or "a dose was logged", never what you typed), device model, iOS version, app version, language, and approximate country derived from your IP address. It also assigns a random app instance identifier. Ad personalization is turned off.
This data never contains your pets' names, health records or photos. It is not linked to your name or email address, and we do not use it for advertising. PetVitals does not use Apple's advertising identifier (IDFA) and does not track you across other companies' apps or websites.
Google processes this data on our behalf. For details, see the Firebase privacy information and the Google Privacy Policy.
Subscriptions
PetVitals Pro is an optional auto-renewing subscription sold through the Apple App Store.
- Apple processes all payments. We never receive your card details or Apple ID password.
- RevenueCat manages subscription status for us. It receives your App Store purchase receipt and transaction details, the products and plans you buy, subscription dates, a random app user identifier, device model, iOS and app version, and approximate country. This is how the app knows whether Pro is active and how purchases are restored.
See the RevenueCat Privacy Policy and Apple's Privacy Policy. You can manage or cancel your subscription in your App Store account. Subscription terms are covered by Apple's standard license agreement (EULA).
Retention and deletion
- Data you enter stays on your device (and in your iCloud, if sync is on) until you delete it. To remove everything, go to Profile → Data & Storage → Erase All Data while sync is on, so the deletion reaches iCloud too, or delete the app. You can also remove PetVitals data from iCloud in iOS Settings → [your name] → iCloud → Manage Account Storage.
- Firebase and RevenueCat keep diagnostic, analytics and purchase data for limited periods as defined by those services. Purchase records may be kept longer where tax or accounting law requires it.
Your rights
Depending on where you live (for example under the EU/UK GDPR, Turkey's KVKK, or California's CCPA), you may have the right to access, correct, delete or object to the processing of personal data about you. Your pet records are stored only on your device and in your own iCloud account, so you control them directly. For data held by Firebase or RevenueCat, email us. Because that data isn't tied to your name, please include your app version and approximate install date so we can help.
We do not sell or share personal information as those terms are defined under the CCPA.
Children
PetVitals is not directed at children under 13 (or the equivalent minimum age in your country), and we do not knowingly collect personal information from children.
Medical disclaimer
PetVitals is a record-keeping tool. It does not provide veterinary diagnosis or treatment, and it is not a substitute for advice from a licensed veterinarian. Always check doses and treatments with your vet.
Changes to this policy
If we change how PetVitals handles data, we will update this page and the "Last updated" date. Significant changes will also be noted in the app's release notes.
Contact
Questions about privacy? Email merturhan2k@proton.me.